Business Product: Whoever Does Not Respect the Penny is Not Worthy of the DollarTechnology has fantastic potential to build services that people love. Ignorant technology ignores those potentials. As a designer who can…Sep 20Sep 20
The reality I have seen…Alarmbell articles about over-investing in AI with no evidence of ROI are starting to emerge…Aug 21Aug 21
Published inThe Wicked CompanyHow to crack AI nonsense in 1 hourThe recent AI badge fiasco is an excellent example of Silicon Valley’s inability to be the breeding ground for any real value for the…Jul 5Jul 5
Published inThe Wicked CompanyZooming out to transform processesTransformation programmes could likely be 200% more successful when considering business benefits and reality.Apr 30Apr 30
Published inThe Wicked CompanyKill the 30-minute meeting!“30-minute meetings were covering her calendar. As a senior member working closely with the C-Level, I was not surprised about the full…Apr 12Apr 12
AI Hardware craze & the reality of passive services(as seen in London Tech Leaders) Rabbit AI secured 30 million in Jan 2024. Are we experiencing the rebirth of 50-year-old experience…Mar 23Mar 23
Destroying teams with hand grenades“If they throw me another hand grenade, I quit; I will just walk off!” The team lead I managed was justifiably frustrated because senior…Mar 191Mar 191
Published inThe Wicked CompanyCost-cutting kills client-servingDear CEOs, CFOs and CTOs, are you doing this? I have found that business and IT departments were at odds more than once. The reason was…Mar 11Mar 11
Published inThe Wicked CompanyToo big to not fail!Are centralised large-scale enterprise software projects the cost-benefit we think they are? After dozens of transformation programmes…Mar 6Mar 6
Published inThe Wicked CompanyThe British Post Office (BPO) scandal is unsurprisingly big news in the UK.One wonders how an organisation can miss an IT bug, especially when 700 postmasters reveal and report the same pattern. How can an…Jan 121Jan 121