Published in The Wicked Company·Feb 1Will skills-based organisations fail?I listened to Deloitte’s podcast on Human Capital episode about the company Workday which provides a service to create skills-based organisations. There is a lot to say about how new skills emerge when they become valuable and to whom; however, the podcast conversation felt oddly familiar. I couldn’t stop thinking…7 min read
Published in The Wicked Company·Dec 10, 2021Insights are Talk-Back!Through my work in change and transformation, I have met many struggling companies. Two myths are failing them: The belief that technology and data will magically create value and save them The belief that customer value can be created with classic governance and decision-making The first one does not recognise…Teamops4 min read
Oct 14, 2021The opportunity you will never find as a businessI am not married to design thinking or machine learning, and I wasn’t to build a website or a mobile app 15 years ago. I learned that business is messy and unique. People and mindsets make an organisation, which makes things being messy not that big of a surprise. I…2 min read
Published in The Wicked Company·Jul 9, 2021The Future of Work is broken!Going back to the office is a symbolic way for us to step into the future. Two highly contradictory narratives exist around this change. They reveal the severe damage in the relationship between leadership and teams. Narrative one identifies itself as ‘going back to normal’, narrative two declares that we…4 min read
Published in The Wicked Company·May 27, 2021Do you want to hear this?Thought of Today: You are at a new company. Your job is to understand the context, the organisations and your role and responsibilities. Most organisations are complex and messy. You are asked to look at a particular area of a project and report back your findings. You are told not…Business2 min read
May 24, 2021The AI killswitch or what have we learned?The AI killswitch or what have we learned? In 2016, a Microsoft AI went racist on Twitter in less than 24 hours. In 2010, the stock market had a flash crash in trillions of dollars due to algorithms. …AI2 min read
Published in The Wicked Company·May 24, 2021AI & Strategy, more things to crash with realityRoughly ten years ago, I got hired to innovate advertising campaigns. When I joined, I thought these are creative and strategic people with heaps of knowledge. Investing thousands of pounds on research and strategy efforts, the insights we got were on the level of: “The new generation of people watch…AI2 min read
Published in The Wicked Company·May 24, 2021Is AI moving HR away from people?Last year I deleted all but three of my LinkedIn ‘skill’ labels. This means, after 20 years of experience, I am now unqualified for most jobs there as I don’t have the skills, says LinkedIn. …2 min read
Published in The Wicked Company·Dec 10, 2020This article is inspired by Robin Wong’s excellent article on DVF.This article is inspired by Robin Wong’s excellent article on DVF. We were lucky at BT that adoption of using it was terrific. I wanted to offer a view that takes into account different maturity levels of design thinking and wicked problem-solving. …4 min read
Published in The Wicked Company·Jun 3, 2020Shut up and Skate! — How to fail sustainablyI have done many things in my life, but I never thought that my skateboarding would provide value to my business consulting. Skateboarding is an innovative, amazingly complex and accurate activity. Considered an extreme sport, what is the connection between this sport and the future of organisations? It is the…Entrepreneurship6 min read
